Frequently Asked Questions
Everything you need to know about shopping for your home at Søstrene Grene á.
How long does shipping take for home decor items?
Standard delivery typically takes 3-5 business days. For larger furniture pieces, please allow 7-10 business days for specialized courier handling.
What is your return policy for fragile items?
We offer a 30-day return window. If your item arrives damaged or broken, please contact our support team within 48 hours with a photo of the product for a full refund or replacement.
Do you offer international shipping?
Currently, we ship to most European countries. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and local payment options like Klarna and MobilePay.
Are your wooden products sustainably sourced?
Yes, sustainability is at our core. Most of our wooden home products are FSC-certified, ensuring they come from responsibly managed forests.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email with a tracking link to monitor your shipment's progress in real-time.